FAQ

GENERAL FLOORING QUESTIONS

  • What types of flooring services does Sunray Flooring provide?

    Sunray Flooring provides residential, commercial, and business flooring solutions throughout the Charleston area. Our services include hardwood flooring, hardwood refinishing, tile and stone installation, luxury vinyl flooring, carpet, rubber flooring, epoxy systems, polished and sealed concrete, heat-welded vinyl, Protect-All flooring, moisture mitigation, self-leveling underlayments, pedestal paver systems, and specialty commercial flooring installations.

  • Do you work with homeowners, businesses, and commercial construction clients?

    Yes. We work with homeowners, builders, general contractors, developers, architects, designers, property managers, facility managers, and business owners throughout the Charleston region.

  • Do you provide flooring materials, or can you install materials we have already purchased?

    Both. We can assist with material selection and sourcing, or we can professionally install flooring and tile products that have already been selected and purchased.

  • Can you install flooring or tile purchased from another supplier?

    Yes. We regularly install materials sourced through:


    • Floor & Decor
    • ProSource Wholesale
    • Melcer Tile
    • Palmetto Tile Distributors
    • Garden State Tile
    • Emser Tile
    • Daltile
    • Crossville Studios
    • MSI Surfaces
    • Ann Sacks
    • New Ravenna
    • Mirth Studio

    We frequently work alongside homeowners, designers, architects, builders, and commercial project teams who source materials independently and need a trusted installation partner.

  • What areas do you serve?

    We proudly serve Charleston, Mount Pleasant, Daniel Island, Isle of Palms, Sullivan's Island, Kiawah Island, Seabrook Island, Johns Island, James Island, West Ashley, North Charleston, Summerville, Goose Creek, Moncks Corner, Hanahan, and surrounding Lowcountry communities.

  • Why choose Sunray Flooring?

    Since 2012, Sunray Flooring has partnered with homeowners, business owners, designers, builders, and general contractors to deliver flooring projects where craftsmanship, communication, and execution matter. Our experience ranges from luxury homes and historic renovations to hospitality, healthcare, office, industrial, and specialty commercial projects.

SPECIALTY FLOORING & SURFACE SYSTEMS

  • Do you install Protect-All flooring?

    Yes. Sunray Flooring installs Protect-All specialty flooring systems commonly used in commercial kitchens, food service environments, and other demanding facilities.

  • Do you install heat-welded vinyl flooring?

    Yes. We install heat-welded vinyl systems where seamless, durable, and hygienic flooring is required.

  • Do you install rubber flooring?

    Yes. We install rubber flooring systems for healthcare facilities, fitness centers, schools, commercial kitchens, municipal buildings, and other specialty commercial environments.

  • Do you install polished or sealed concrete?

    Yes. We provide polished and sealed concrete solutions for commercial, industrial, retail, warehouse, hospitality, and select residential applications.

  • Do you install pedestal paver systems?

    Yes. We install pedestal systems supporting porcelain pavers, concrete pavers, stone pavers, and wood deck tile systems for rooftops, terraces, courtyards, amenity decks, and exterior gathering spaces.

  • What are pedestal paver systems?

    Pedestal systems create an elevated walking surface above the substrate while allowing drainage, access, and flexibility. They are commonly used in rooftop decks, elevated terraces, and outdoor amenity spaces.

  • Do you install epoxy flooring systems?

    Yes. We install epoxy flooring systems for commercial, industrial, warehouse, retail, and select residential applications.

  • What specialty flooring do you offer?

    • Pedestal Paver Systems
    • Porcelain Pavers
    • Concrete Pavers
    • Stone Pavers
    • Wood Deck Tile Systems
    • Rooftop Deck Systems
    • Terrace Systems
    • Schluter Waterproofing Systems
    • Specialty Flooring Assemblies
    • Commercial Kitchen Flooring Systems

TRAINING & CERTIFICATIONS

  • Does Sunray Flooring have specialized training and certifications?

    Yes. Sunray Flooring invests in advanced training, manufacturer education, and industry certifications to support quality installation and long-term flooring performance.


    Our training and certifications include:


    • Large-Format Tile Certification
    • Large-Panel Tile Certification
    • NWFA Hardwood Installation Training
    • NWFA Sand & Finish Hands-On Training
    • Schluter Systems Training
    • Protect-All Flooring Training
    • Advanced Substrate Preparation Experience
    • Moisture Mitigation Experience
    • Self-Leveling Underlayment Experience

  • Why does specialized training matter?

    Many flooring systems require specific installation methods, substrate preparation, waterproofing details, moisture management, and manufacturer-approved procedures. Specialized training helps ensure flooring systems perform as intended and supports long-term project success.